My complaints to sch~ (Ya I never die before/Later got aim by them~)

Hi,

Recently I went to SA office and requested for the coming term academic calender.
They told me to go to the admin office to collect it as the one in SA office is for display only.
So I went to the seg admin office to collect it.
But the reply from them is that the academic calender had already given to e-learning plaza 2 weeks ago.
My understanding is that the e-learning plaza had being closed since jan.
There wasn't any access to it.
I had a feeling of being pushing around.
Is there any ways which I can ask for the academic calender?
I need it to plan for events for my cca and studies.

Thanks a lot!
Regards,
Eugene